nycrestauranttech.com belongs to ClearMax Labs, which decides what the site collects and receives everything sent through it. This page lists each kind of information the site handles, why it is needed, where it is stored, who can read it, how long it stays, and how to get it changed or removed. None of it is sold, rented or used for advertising. Questions about any of it go to jalen@clearmaxlabs.com.
Last updated: November 2026
The short version
- The site asks for restaurant and project details, and for a way to reply to you.
- It never asks for a guest's name, a card number, a POS login, or anything the POS system stores.
- Details you send are used to answer you and, if a project goes ahead, to plan and record the work.
- There is no newsletter, no mailing list and no advertising on this site.
- You can ask at any time what is held about you, and have it fixed or deleted.
Information you type into the form
The contact page asks for six things: the restaurant's name, your name, a work email, a phone number, which kind of project it is, and a description of what you are planning and when. When you press the button, those details travel over an encrypted connection to a private intake workflow run by ClearMax Labs, which stores them in a spreadsheet that only ClearMax Labs controls and sends a notice that a new message has arrived.
Two small technical details are attached to each submission: the address of the page the form sat on, and the date and time it was sent. They exist so that a reply can be matched to the right message and so that duplicate submissions can be spotted.
The form also contains one field that people never see. Automated programs that crawl the web for forms tend to fill in every box they find, so any submission with that hidden box filled in is treated as automated and discarded. It records nothing about a real visitor.
Why the details are used, and for nothing else
Form details have two uses. The first is replying: answering the questions in your message and asking the ones the scope depends on. The second applies only if you approve a project: keeping a business record of what was agreed, scheduled, installed and handed over. You will not be added to any list, and you will not be contacted about anything other than the project you raised.
When you call instead
Calls to this number may be recorded or answered by an automated assistant. Please do not share customer or payment card information by phone.
Anything you mention on a call, such as the number you call from, the restaurant's name or the dates you are working to, is treated the same way as form details: used to reply and to plan, and kept no longer than the inquiry or project needs.
Records kept if a project goes ahead
An approved project produces its own records: the written scope, the price you approved, the schedule, the cable map, the port labels, the door list and the handover file. They describe the space and the equipment, not your guests or your sales. They are kept by ClearMax Labs and a copy goes to you, because the next change to the network is far simpler when the last one is written down.
Door credentials and camera footage created during the buildout belong to the restaurant and live on the restaurant's own equipment. ClearMax Labs does not keep a copy of footage, and any administrator passwords set during the work are handed to the operator at handover.
Hosting and server logs
The site is served by Cloudflare Pages. Like any web host, its servers record each request: the address it came from, the page asked for and the time. Those records are kept by Cloudflare under its own policies, for running the service and blocking abuse. ClearMax Labs does not use them to identify visitors.
Microsoft Clarity and cookies
The site may use Microsoft Clarity to understand how pages are read: how far people scroll, where they stop and which sections are skipped. Clarity uses cookies to tell one visit from another. Every form field is masked from Clarity, so nothing you type into the contact form is passed to it.
When Clarity is switched on, its cookies are the only ones the site sets. You can block or delete them in any browser and the site works exactly the same, form included; your visit is simply left out of the reading figures. The site loads no advertising, no tracking pixel, and no fonts or scripts from any other company. There are no accounts or logins.
Who can open what you send
Submissions are readable only by the ClearMax Labs people who answer inquiries and plan projects. They sit in accounts that belong to ClearMax Labs, protected by those providers' security and by keeping access to that small group. Nothing is passed to another company unless the work you asked for needs it, such as a cable supplier given a room count, and you are told before that happens.
New York sets the standard for that handling. General Business Law 899-bb says a business that owns or licenses computerized private information of a New York resident shall develop, implement and maintain reasonable safeguards for its security, confidentiality and integrity. The site collects very little, and treats what it does collect accordingly.
How long information stays
Inquiry details are kept while the conversation is open. If no project follows, they are deleted on request, or after the inquiry has clearly ended. If a project does go ahead, the records listed above are kept for as long as a business record of the work reasonably needs to exist, including what tax and contract rules require. A request to delete anything is answered with exactly what was removed and, where something must be kept, what it is and why.
If something were ever exposed
New York's breach statute, General Business Law 899-aa, requires notice within thirty days after a breach is discovered, apart from the law-enforcement exception. If anything sent through this site were ever part of a security incident, ClearMax Labs would contact you directly at the email address or phone number you supplied, say what happened and what was done about it.
Children, and what not to send
This site is written for restaurant owners, managers and operations staff. It is not meant for children and does not knowingly collect anything from them. Please leave card numbers, guest details, staff records and passwords out of the form and off the phone. Planning cable, doors and cameras needs a floor plan and dates, not data.
Seeing, fixing or deleting your details
Email jalen@clearmaxlabs.com to see what is held about you, to correct it, or to have it deleted. A person reads every request, and the answer says what was found and what was done. When this page changes, the date at the top changes with it, so you can see at a glance whether anything is different since your last visit.